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What is your return policy?


30 Day Guarantee Return any stock item for any reason within 30 days for a refund, except:

  • Custom Items
  • Items marked "non-returnable"

If Uline or the manufacturer is at fault, Uline will issue a UPS ARS label for free return shipping. Otherwise customer is responsible for shipping charges.
  • Call 1-800-295-5510 for a Return Authorization Number.
  • Write the Return Authorization/Order Number on the outside of the package.
  • Ship to the nearest Uline facility. Click here for a list of Uline addresses.

Outside the United States: Please use Parcel Post with a copy of receipt for proper reimbursement.

Note on Repairs: In certain circumstances Uline will issue “loaner” items while the original item is being repaired. Call 1-800-295-5510 for availability.

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