Problems you may be experiencing:
If you keep getting this error message:
We're sorry, but either the email address or password you entered is incorrect
Then the password you typed in is incorrect or you have not yet registered for a password. Please remember that passwords are not case-sensitive.
To reset your password, click on this link (I forgot my password). Type in your e-mail address and we will send you information via e-mail to reset your password.
If you do not have a password, you can register by going back to the sign in page. This will take you to a page where you can enter your customer number or contact information to apply for a password.
This typically means that your "cookies" are not enabled, or that they have become unreadable.