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What is your return policy?


Return Policy

30 Day Guarantee: Return any item for any reason within 30 days for a refund.
Note: Customers will be responsible for shipping charges on canceled orders.

Returning the item

Packing List: Refer to the back of the form.


Contact Uline: Call 1-800-295-5510 for Return Authorization Number and further instructions.
  • Write the Return Authorization Number/Order Number on the outside of the package.
  • Send the item back to your local Uline facility; Click here for a list of Uline addresses.

If Uline or the manufacturer is at fault, Uline will send you a UPS ARS label to return the product free of charge. Call Uline Customer Service at 1-800-295-5510 for the return label and for help obtaining a replacement item. Otherwise the customer will be responsible for shipping charges.

If you are from outside the United States, please use Parcel Post with a copy of receipt for proper reimbursement.

Repairing an item

In certain circumstances, Uline will issue "loaner" items while the original item is being repaired. The loaner item must be returned when the original item is repaired.
Note: Uline does not rent products.

Please call 1-800-295-5510 to check availability.

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